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Mar 08, 22 (Updated: Sep 27, 22)

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Page Status Information

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2023-05-29 16:20:20 200 1747 Page Active
2023-05-19 23:17:00 200 1746 Page Active
2023-05-15 08:02:44 200 1749 Page Active

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Frequently Asked Questions

How can I check my water bill?

Alternative Method to Check Water Bill Online
  1. Visit the official website of your water supply board.
  2. Go to 'Our Services' section.
  3. Navigate to 'View/Print Bill' and click on it.
  4. Enter your 'Customer Identification Number'
  5. Enter the captcha, if any.
  6. Click on 'View bill'

How can I pay my water bill?

How to Pay Your Bill
  1. Go to the M-PESA Menu.
  2. Select 'Pay Bill'
  3. Enter the Business Number: 444400.
  4. Enter your bill Account Number.
  5. Enter the amount you wish to pay.
  6. Key in your M-PESA PIN.
  7. Confirm that your entries are correct then press OK.

Is SA Water government?

We're a government-owned business enterprise
The South Australian Water Corporation Act 1994 is the Act that established SA Water as a government business enterprise. As a business enterprise we do commercial activities on behalf of our owner. That owner is the Government of South Australia.

Can you pay your water bill in installments?

You can pay your bill in full or by agreed instalments at your bank.

How do I contact SA Water?

Contact us
  1. General enquiry, feedback or complaint.
  2. Email us.
  3. Call us on. 1300 SA WATER (1300 729 283)
  4. Web chat. 8:30am to 5:00pm. Monday to Friday.

How do I cancel my SA Water?

Application process for disconnections
To request a permanent water and/or sewerage disconnection or temporary water meter removal, you must submit a water/sewerage connection application to SA Water and complete the disconnection section. You can download or print the Water/Sewerage Connection Application form.

Is SA Water government owned?

We're a government-owned business enterprise
The South Australian Water Corporation Act 1994 is the Act that established SA Water as a government business enterprise. As a business enterprise we do commercial activities on behalf of our owner. That owner is the Government of South Australia.

Recent Tweets By sawatercorp

@SAWaterCorp From our wastewater treatment plants to SA’s farms, 89,000 tonnes of biosolids were collected in 2021-22, with most being reused as fertiliser to improve soil quality. 💩 Biosolids are a by-product of treated wastewater and are in high demand by the farming sector. #FridayFacts https://t.co/YPLKKmK3up
2023-01-27 01:30:16
@SAWaterCorp Gorge Road in #Athelstone has fully reopened to traffic, following the completion of pipe repairs and road reinstatement. Thanks for your patience.
2023-01-25 11:04:05
@SAWaterCorp Over the past few months, 250 of our people have been working to keep water services flowing and communities safe during the River Murray flood. 💧 As flood levels decrease, we’re reflecting on some of their great work – starting with Brad and Matt, based at Lock 5 in Paringa. https://t.co/Q7YAj5dAyr
2023-01-25 06:35:10
@SAWaterCorp There are changed traffic conditions on Gorge Road near Ryan Avenue in #Athelstone while we undertake water main repairs. Please drive carefully through the area. @DFIT_SA https://t.co/VDbABNMkhR
2023-01-25 06:10:49
@SAWaterCorp Summit Sport and Recreation Park in Mount Barker is sporting a new drinking fountain, helping spectators and exercisers ⚽ like Morgan stay hydrated. On your next visit, make sure to bring a reusable bottle and fill up for free with safe, clean tap water. 💧 @mtbarkercouncil https://t.co/HLS6seAk5X
2023-01-24 06:30:16
@SAWaterCorp Work to repair a water main on Portrush Road will continue this afternoon, with one lane remaining open in each direction. Please consider an alternate route for your afternoon commute. Thank you for your patience. https://t.co/VHPa0yz38C
2023-01-24 04:44:23
@SAWaterCorp Traffic management is in place on Portrush Road near Highfield Avenue in #StGeorges while we undertake water main repairs. One lane is open in each direction, with speed restrictions in place. Please choose an alternate route for your morning commute. @DFIT_SA https://t.co/G4WyXfpkbH
2023-01-23 08:04:12
@SAWaterCorp Did you know one minute less in the shower 🚿 a day can save you more than 4,000 litres of water a year? 💧 Keeping your showers short is an easy way to be water efficient in the home. https://t.co/izmcS5qZPq
2023-01-23 06:00:44
@SAWaterCorp Traffic management is in place this morning on Magill Road near East Street in #Magill while we complete water main repairs. One lane remains open in each direction, with speed restrictions in place. Please drive carefully through the area. @DFIT_SA https://t.co/y8dTTrs9OJ
2023-01-22 08:15:03
@SAWaterCorp Bringing your own reusable bottle will save you money and reduce the impact of single use plastics on our environment. Our BYOB app will help you find more than 1000 drinking fountains across South Australia where you can fill up your bottle for free. 📱 https://t.co/sAXSVYzghG https://t.co/CA5W83k6ID
2023-01-22 02:37:49
@SAWaterCorp Starting tomorrow and over the coming weeks, traffic management will be in place on Tapleys Hill Road in #WestBeach while crews complete road reinstatement following earlier water main upgrades. Works will take place between 7pm and 6am from Sunday to Thursday. @DFIT_SA https://t.co/ulgOKPqPFy
2023-01-21 07:07:11
@SAWaterCorp During the summer months you can still have a beautiful garden 🌻while being a waterwise gardener. Installing a trigger on your hose will give you greater control over the amount of water 💧 used in your garden and helps avoid spraying water to surfaces like concrete and paths. https://t.co/GxFVp23sYP
2023-01-20 11:02:24
@SAWaterCorp It’s time for a #FridayFact! Our Woolundunga provisionally heritage listed water storage bunkers were built in 1865, with much of this original infrastructure still maintained by our Port Augusta team. We recently upgraded the tanks for ongoing use and heritage protection. https://t.co/vb5k3940sp
2023-01-20 06:21:20
@SAWaterCorp MEDIA RELEASE 🗣 Around 200,000 fish will be stocked at SA’s reservoirs over the next year, helping to sustain existing local populations and further enhance the visitor experience. Read more 👉 https://t.co/QBhmDFisW2 https://t.co/6yVInzlxIJ
2023-01-20 03:11:10
@SAWaterCorp We’ve removed some bizarre ‘unflushables’ from SA’s sewers, and can add this underpants 🩲 and spoon 🥄 combo recently found in Kensington to the list. Don’t treat your toilet like a bin 🗑️ and only flush (toilet) paper, pee and poo. #ThreePs #HealthySewers https://t.co/j4NGh83Pvl
2023-01-19 12:03:14
@SAWaterCorp MEDIA RELEASE 🗣 Progress is being made towards the renewal of South Australia’s longest drinking water pipeline, following important environmental assessment works. 🌳Read more 👉🏻 https://t.co/JjSLlTo2sm https://t.co/AsRxlTBUjf
2023-01-19 05:51:44
@SAWaterCorp @DFIT_SA Traffic update: One lane is now open in each direction, to allow crews to safely undertake pipe repairs. Thanks for your patience.
2023-01-18 12:08:08
@SAWaterCorp Road reinstatement is now complete on Marion Road in #PlymptonPark following earlier pipe repairs, with all lanes reopened for traffic. Thanks for your patience.
2023-01-18 06:27:06
@SAWaterCorp Either on the phone or online, our Adelaide-based Customer Care Centre are here to help! 📞In 2022, the team responded to more than 355,000 customer enquiries, including 27,000 via webchat. Whatever way you prefer to get in touch, we’re here if you need.👉 https://t.co/DAeT2snJHq https://t.co/ACJcjBQzgl
2023-01-18 05:19:45
@SAWaterCorp Traffic management is in place on Marion Road near Bray Street in #PlymptonPark while we attend a water main break. One lane is open heading north, with all southbound lanes unaffected. Please consider an alternative route for the morning commute. @DFIT_SA https://t.co/7KDukPJehG
2023-01-17 08:15:13
@SAWaterCorp South Australia’s flushing habits 🚽 were front and centre this year, with lots of gross and unsightly photos popping up in your feed. 🤢 From a footy to a superhero costume, our top five weirdest flushed objects of 2022 certainly did not disappoint! 💩 https://t.co/LKdyoL7Y0d
2022-12-28 03:03:51
@SAWaterCorp With the festivities ramping up this weekend, remember that we’re always here if you need us. 😊 There are a range of ways to get in touch with our Adelaide-based Customer Care Centre ☎️📱 including plenty of self-service account options available on our website. https://t.co/Ysy2BkXSG1
2022-12-23 00:00:00
@SAWaterCorp Because it’s Christmas – and at Christmas you tell the truth – we want everyone to know that leftover festive fats, oils and food scraps belong in the bin, and not the kitchen sink. Our sewers will love it, actually. 🎅 Read 👉 https://t.co/BUFjfoDiia https://t.co/iXzpoMHP7E
2022-12-22 00:00:00
@SAWaterCorp Time away from your home or business over the festive period 🎅🏼 is the perfect time to check for hidden internal leaks. Take a photo of your water meter’s dial before leaving, and check the number when you return. If there’s a difference, you could have a sneaky leak! 💧 https://t.co/D5m9zVvVe1
2022-12-20 00:00:00
@SAWaterCorp MEDIA RELEASE 🗣 Oodnadatta’s new containerised desalination facility has recently made the 1000-kilometre journey to the outback. Read more 👉🏻 https://t.co/78aqzMLGKU https://t.co/hztG2qfrwp
2022-12-19 00:00:00
@SAWaterCorp MEDIA RELEASE 🗣 A group of new reservoir rangers are now working across SA’s reservoir reserves to support peak visitation periods, helping drive conservation activities while offering a friendly face for visitors. 💧🌱 Read more 👉🏻 https://t.co/afF6iR5Rnl https://t.co/zEyPT6NqXO
2022-12-19 00:00:00
@SAWaterCorp Despite no current water network interruptions from the River Murray floods, there’s no harm in being prepared for a temporary supply interruption. Store water in your bathtub or cleaned garden bin for non-drinking use. Make sure it’s secured to keep children and pets safe. https://t.co/LzYhIGbNrG
2022-12-19 00:00:00
@SAWaterCorp While there's currently no interruption to drinking water supply as a result of the floods, it’s always good to be prepared. Here’s a handy tip for people living along the River Murray: Fill a bucket from your rainwater tank and tip it into the toilet to flush clear. https://t.co/zYPCMHrv30
2022-12-16 00:00:00
@SAWaterCorp MEDIA RELEASE 🗣 South Australia’s reservoirs captured more inflows this spring than compared to winter for only the second time since 2002, with the unseasonably winter-like months delivering more than 80 billion litres of water. 💧 Read more 👉🏻 https://t.co/4N5priFlX6 https://t.co/FMa3JrNiv5
2022-12-16 00:00:00
@SAWaterCorp Traffic management is in place on Unley Road near Park Street in #HydePark while crews attend a water main break. Please avoid the area this afternoon for the drive home. @DFIT_SA https://t.co/jRDy823sKH
2022-12-15 00:00:00
@SAWaterCorp @DFIT_SA Traffic update: All southbound lanes remain open on Unley Road, with localised detours in place for northbound traffic. Please drive carefully through the area.
2022-12-15 00:00:00
@SAWaterCorp Traffic update: Southbound lanes have now reopened near Park Street, with speed restrictions in place through the area.
2022-12-15 00:00:00
@SAWaterCorp While there’s currently no interruption to drinking water supply as a result of the floods, it’s always good to be prepared. Here’s a handy tip for people living along the River Murray: If you have a rainwater tank, top it up with mains water to maximise your water storage. https://t.co/YIHMQR8gfR
2022-12-14 00:00:00
@SAWaterCorp MEDIA RELEASE 🗣 A program to remove feral cats from Middle River Reservoir Reserve has led to the first sighting of an endangered Short-beaked Echidna since the 2020 bushfire. 🌱 Read more 👉🏻 https://t.co/86cqywvYi0 https://t.co/k9sC77Afjs
2022-12-13 00:00:00
@SAWaterCorp Here’s a handy tip for people living along the River Murray, ahead of a potential temporary water supply interruption: Keep 20 litres of drinking water per person in your pantry and car so you have some on hand, even when you’re on the move. Also, don’t forget extra for pets. https://t.co/y1Yw6qnNiW
2022-12-12 00:00:00
@SAWaterCorp It seems car racing enthusiasts are also H2O fans! During last week’s Adelaide 500, our Quench Benches, drinking fountains and water caravan Miss Isla provided 24,261 litres of safe, clean drinking water. That’s around 40,000 single use plastic bottles saved from landfill. https://t.co/aIus7KeB78
2022-12-10 00:00:00
@SAWaterCorp MEDIA RELEASE We’ve partnered with the Clontarf Foundation to provide traineeships for Aboriginal and Torres Strait Island men in the water industry, with our first trainee gaining experience on the tools in our Whyalla-based Field Operations team. https://t.co/4TiWlyf2tW https://t.co/RaonEmoVni
2022-12-09 00:00:00
@SAWaterCorp Don't let your thirst bowl you over if you're heading to the Australia v West Indies Day/Nighter. 🏏 #BYOB and use our handy map to locate and fill up for free at one of our six drinking water fountains at @TheAdelaideOval . 💧 https://t.co/pSFbqdifK5
2022-12-08 00:00:00
@SAWaterCorp MEDIA RELEASE 🗣 It’s a busy time at our five River Murray barrages, with all operational bays opened to maximise the amount of water released out to sea. Read more 👉🏻 https://t.co/vyePWzGiGc https://t.co/1T5GEH3jIr
2022-12-08 00:00:00
@SAWaterCorp @Seriously2022 Hi Mick, please use the following link to assist us here: https://t.co/cbnN4doFmS
2022-12-08 00:00:00
@SAWaterCorp Starting tonight and over the next several nights between 7pm and 6am, traffic management will be in place on Tapleys Hill Road in West Beach, while we reinstate the road. This follows the earlier completion of a water main upgrade. Thanks for your patience. @DFIT_SA https://t.co/iHfkxQ8PiU
2022-12-07 00:00:00
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